Support Center

How do I keep my account from auto-renewing?

Last Updated: May 26, 2014 11:50AM PDT
All paid accounts are defaulted to auto-renew at the end of their billing cycles.  If you would like to prevent your account from auto-renewing you will need to "Downgrade" your account to the free tier.  
The downgrade process will immediately transition your account to a free tier account. 

Click Here for more information about what happens when you downgrade/fail to renew your account.
Click Here for information on how to downgrade your account.

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