Support Center

How do I downgrade my account?

Last Updated: Oct 09, 2013 11:24AM PDT
To downgrade your account from the from your current tier, log into Alpha, click on your username in the upper right corner:

Go to 'Settings' ->

->'Payment Details' -> 'Downgrade Account'

You will then be asked to choose which tier you would like to downgrade to. 

Each tier that you click on will show you the benefits that you will be losing by downgrading to help you better make your decision.

You must then 'Click Here' to continue to the next page where you will be asked for some feedback before you can confirm the downgrade.

Click the red 'Downgrade' button to confirm your downgrade.

Your downgrade will take place immediately. Please note that no refund will be issued for partial time lost.

Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found